Professional Carpet & Upholstery Cleaning Services
From domestic carpets to commercial premises, we deliver outstanding cleaning results using advanced equipment and eco-friendly solutions.
Carpet Cleaning (Domestic & Commercial)
Our flagship service delivers exceptional results for homes, offices, shops, pubs, and restaurants across Gateshead and the wider North East.
Professional carpet cleaning is the cornerstone of our service. Using advanced hot water extraction – often called steam cleaning – we penetrate deep into carpet fibres to remove ground-in dirt, dust mites, allergens, and bacteria that regular vacuuming simply cannot reach. Our process includes thorough pre-vacuuming, pre-spraying with specialist cleaning agents, high-pressure hot water injection, and powerful extraction. The result is carpets that look, feel, and smell fresh and revitalized. With our turbo-dry system, carpets are typically walk-on dry within 2-4 hours, unlike older methods that could leave carpets damp for days.
Upholstery & Fabric Cleaning
Expert cleaning for sofas, armchairs, dining chairs, curtains, and mattresses using gentle yet effective methods.
Your upholstered furniture receives as much daily use as your carpets, yet often gets overlooked when it comes to professional cleaning. Our upholstery cleaning service revives tired sofas, armchairs, dining chairs, curtains, and mattresses using gentle but effective methods tailored to each fabric type. We remove accumulated dust, pet hair, allergens, and the inevitable spills of daily life, leaving your furniture fresh, clean, and inviting. Whether you have a contemporary fabric sofa or a treasured antique armchair, our technicians have the expertise to clean it safely and effectively.
Rug & Stair Cleaning
Specialist cleaning for area rugs, oriental rugs, and high-traffic stair runners, restoring colour and softness.
Area rugs and stair runners often bear the brunt of foot traffic, becoming matted, discoloured, and worn-looking over time. Our specialist rug and stair cleaning service restores these items to their former glory, bringing back vibrant colours and soft textures. We clean rugs in place for your convenience, using appropriate techniques for each material type – from hardy synthetic rugs to delicate hand-woven oriental pieces. Stair carpets, which see more wear than almost any other area, receive thorough cleaning that removes ground-in dirt and refreshes the fibres.
End-of-Tenancy Cleaning
Thorough carpet cleaning for rental properties, helping landlords and tenants secure full deposit returns.
Moving out of a rental property? Professional carpet cleaning is often a requirement for securing your full deposit return. Our end-of-tenancy carpet cleaning service is trusted by landlords, letting agents, and tenants across Gateshead and Newcastle. We provide a thorough deep clean that addresses all the wear and tear of tenancy, removing stains, odours, and accumulated grime. We can work around your moving schedule and provide receipts and photographs to document the cleaning for deposit disputes. Many landlords also use our services between tenancies to ensure their properties are presentable for new tenants.
Stain & Odour Removal
Specialist treatments for pet accidents, wine spills, coffee stains, and stubborn odours.
Accidents happen – whether it is a pet mishap, a spilled glass of red wine, or a coffee disaster. Our specialist stain and odour removal service tackles even the most stubborn marks and smells using professional-grade treatments and techniques. We have enzyme cleaners for organic stains, oxidising agents for colour-safe spot treatment, and deodorising products that neutralise odours rather than simply masking them. While we successfully remove the vast majority of stains, we always provide an honest assessment. Some permanent dye or bleach stains may not be fully reversible, but we will always advise you upfront and do our best to minimize their appearance.
Emergency Flood & Water Damage Cleaning
Rapid response to water damage, extracting moisture and preventing mould growth.
Water damage from burst pipes, flooding, or appliance leaks requires immediate professional attention to prevent lasting damage and mould growth. Our emergency flood cleaning service provides rapid response when you need it most. We use powerful extraction equipment to remove standing water and moisture from carpets and underlay, followed by sanitisation to eliminate bacteria and prevent mould. Acting quickly can often save carpets that would otherwise need replacement, and we can provide documentation to support insurance claims for water damage incidents.
Commercial Cleaning
Flexible carpet cleaning for offices, pubs, restaurants, shops, and commercial premises.
Commercial premises face unique carpet cleaning challenges: high foot traffic, food and drink spills, and the need to maintain a professional appearance at all times. Carpet Guru is fully equipped for business cleaning, offering flexible scheduling including evenings and weekends to minimize disruption to your operations. Whether you run an office, pub, restaurant, shop, or any other commercial space, we can develop a cleaning schedule that keeps your carpets looking their best. Regular maintenance contracts are available for businesses that want to keep on top of carpet care throughout the year.
Our Cleaning Process
We follow a thorough, systematic approach to ensure every carpet receives the deepest, most effective clean possible.
Assessment & Preparation
We inspect your carpets, identify stains and high-traffic areas, and pre-vacuum to remove loose debris.
Pre-Treatment
Specialist cleaning agents are applied to break down dirt, oils, and stains before the main clean.
Hot Water Extraction
High-pressure hot water is injected into carpet fibres and immediately extracted along with dissolved dirt.
Spot Treatment
Stubborn stains receive additional targeted treatment using specialist products.
Grooming & Drying
Carpet pile is groomed for even drying and our turbo-dry system speeds up the drying process.
Final Inspection
We walk through the results with you to ensure complete satisfaction before we leave.
The Professional Difference
13+ Years Experience
Over a decade of professional carpet cleaning experience serving Gateshead and the wider North East.
Fully Insured & Vetted
All technicians are DBS-checked and fully insured. Your home is in completely safe hands.
Fast 2-4 Hour Drying
Our turbo-dry technology means your carpets are ready to use in hours, not days.
No Hidden Fees, No Surprises
At Carpet Guru, we believe in complete pricing transparency. Before we begin any work, you will receive a clear, detailed quote with no hidden costs or surprise charges.
Our pricing is based on the size of the area, the type of cleaning required, and any additional treatments like stain removal or fabric protection. We always explain exactly what is included in your quote and give you the opportunity to ask questions before you commit.
What Affects Pricing?
Area Size
Prices are typically calculated per room or per square metre for larger areas.
Carpet Condition
Heavily soiled carpets may require additional treatment and time.
Stain Treatment
Stubborn stains may need specialist products and techniques.
Additional Services
Fabric protection, deodorising, and other optional treatments.
Frequently Asked Questions About Our Services
Find answers to common questions about our carpet and upholstery cleaning services.
Ready to Transform Your Carpets?
Contact Peter and the Carpet Guru team today for a free, no-obligation quote. We serve Gateshead and surrounding areas within a 10-mile radius.